Polytrauma/TBI System of Care

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Welcome to the Polytrauma Network Site at Syracuse

The Polytrauma Site for VA Healthcare Network Upstate New York at Syracuse is one of 23 facilities in the country designed to provide long-term rehabilitative care to Veterans and Servicemembers who experienced severe injuries (including brain injuries) to more than one organ system. For more information about Polytrauma, visit the national Polytrauma System of Care page.

Find out more information on Physical Medicine and Rehabilitation programs throughout the Upstate New York area.


Medical Advice for Enrolled Veterans

Mental Health Support/Veterans Crisis Line

Many Veterans with Polytrauma injuries also need mental health support.  If you or someone you know is having trouble readjusting to civilian life, is having trouble sleeping, or is experiencing mood swings, depression, or other signs of extreme stress, we can offer free or low-cost assistance and care. 

Veterans Crisis Line.

Veterans Crisis Line (1-800-273-8255)

For immediate help, call the National Veterans Crisis Line at 1-800-273-TALK (8255). Your call is confidential and can also be anonymous. Or, you may have a confidential online conversation with a professional on the National Veterans Crisis Line Web Chat site 

Readjustment Counseling System (Vet Centers)

National Center for Post-Traumatic Stress Disorder

VA Mental Health Program

Upstate New York Resources for Mental Health

Syracuse VA Medical Center

Syracuse VA Medical Center
800 Irving Avenue
Syracuse, NY 13210
(315) 425-4400
Toll Free: (800) 792-4334

Polytrauma Admissions and Referral Officer:
Bethany Joncas (SW)
(315) 425-6567

Polytrauma Case Manager:
Bethany Joncas (SW)
(315) 425-6567

Polytrauma Director:
Stephen Lebduska (MD)
(315) 425-2684

Syracuse VA Medical Center is a proud member of VA Healthcare Network Upstate New York.

Additional Information

If you or a loved on is in need of this service, please contact the Polytruama Point of Contact at a VA Medical Center closest to you.

  • Syracuse VA Medical Center: (315) 425-6567
  • Albany Stratton VA Medical Center: (518) 626-5817
  • VA WNY - Buffalo VA Medical Center: (716) 862-8665
  • Canandaigua VA Medical Center: (585) 393-7529
  • Bath VA Medical Center: (607) 664-4429

Returning Veterans

Veterans and active duty Servicemembers returning from Operation Enduring Freedom and/or Operation Iraqi Freedom (OEF/OIF) should contact their local OEF/OIF Coordinator for information about benefits and healthcare enrollment.